There remains no end in sight for the distraught residents evacuated from a Gold Coast nursing home, who have no idea when they'll be able to go home.
Officials from the federal health department said on Friday the Earle Haven nursing home was not ready to reaccept residents.
A federal government investigation is underway into the nursing home's abrupt closure nine days ago that left dementia patients living in temporary homes.
News of the investigation broke as Queensland police ruled out criminal charges over the shutdown.
About 70 residents evacuated from the facility's high-care wing over a week ago still have no idea when they'll be able to return to familiar surroundings.
That has left relatives and friends furious, saying many are dementia patients struggling after they were moved to temporary beds in other aged care homes.
Minister for Aged Care Richard Colbeck said he was angered and appalled by the unprecedented events that occurred at the retirement village.
He said he'd commissioned a full inquiry into the home's closure.
"The inquiry will examine the impact and consequences of the events on the safety and wellbeing of the affected residents," Mr Colbeck said.
"I am determined to ensure that we understand why the situation occurred, that we do what we can to prevent this type of event in the future and that those responsible are held to account."
Australian Associated Press